Blog Post

Find an Alternative Solution With the Ombudsman Program

May 10, 2022 / 2 years ago

Did you know that not all ethics complaints go through the monthslong process of hearings and appeals? Some complaints and commission disputes are informally resolved through the Texas REALTORS® Ombudsman Program. In fact, ombudsmen ke...

Blog Post

How the Ombudsman Program Could Help You

March 01, 2021 / 4 years ago

Many ethics complaints filed against REALTORS® in Texas get resolved without going through the formal hearing process. Instead, complainants can take advantage of the Texas REALTORS® Ombudsman Program, an option that relies on an impar...

Magazine Article

The Texas REALTORS® Ombudsman Program

January 29, 2021 / 4 years ago

Many ethics complaints filed against REALTORS® in Texas get resolved without going through the formal hearing process. Instead, complainants can take advantage of the Texas REALTORS® Ombudsman Program, an option that relies on an impar...

Blog Post

Why You Should Use the Texas REALTORS® Ombudsman Program

February 08, 2019 / 6 years ago

Before filing a formal arbitration request or Code of Ethics complaint, consider using the Texas REALTORS® Ombudsman Program when faced with a dispute. The program provides an informal way to resolve problems, and it’s quicker—ombu...

Magazine Article

Why you should use the Texas REALTORS® Ombudsman Program

January 31, 2019 / 6 years ago

Before filing a formal arbitration request or Code of Ethics complaint, consider using the Texas REALTORS® Ombudsman Program when faced with a dispute. The program provides an informal way to resolve problems, and it’s quicker—ombu...

Page

Ombudsman Request

December 17, 2020 / 4 years ago

An ombudsman is an impartial member of the Texas REALTORS® Professional Standards Committee who helps parties resolve complaints and problems through constructive communication between parties. Ombudsmen do not determine whether ethics ...

Blog Post

How the Texas REALTORS® Professional Standards Department Serves You

August 02, 2024 / 7 months ago

If you cannot resolve a dispute with a client or fellow REALTOR®, you may need an impartial third party to help sort things out. The Texas REALTORS® Professional Standards Department serves you by helping to resolve conflicts and ensu...

Magazine Article

Fact or Fiction: Can you file ethics complaints online?

March 28, 2024 / 11 months ago

The public and REALTORS® can file ethics complaints online against members of Texas REALTORS®. Fiction. Although Texas REALTORS® previously allowed ethics complaints to be filed through an online portal, it often led to frustration...