This page explains and gives a timelines for the complaints process

• Download the PDF

Got a problem? There are several options available to resolve your issue.

• Contact the member's broker
• Use the Ombudsman Program
• File an ethics complaint
• File an anonymous complaint

The REALTOR® Code of Ethics distinguishes REALTORS® from licensed agents and brokers who do not join the association. All REALTORS® pledge to uphold the principles contained on this foundational document.

• Read the Code of Ethics
• Learn about Code of Ethics training

Arbitration is a process by which an individual seeks reimbursement for monies they feel they are owed based on a contractual agreement or a specific non-contractual agreement.

• Request arbitration